Steve focuses his efforts at Index Exchange on building and growing a culture of customer and partner service while developing and improving the infrastructure required to support it. As head of Index’s compliance organization, he oversees the implementation of standards and procedures to ensure that policies throughout the organization are effective and efficient in identifying, preventing, detecting and correcting noncompliance with applicable industry best practices. Steve believes that it’s not just possible, but also crucial, to maintain and deliver on Index’s singular reputation for customer service while managing the explosive growth of the programmatic marketplace.
Prior to Index, Steve served as SVP, Ad Security Initiatives at White Ops, the preeminent cybersecurity company, where he was instrumental in bridging the gap between the high-stakes worlds of cybersecurity and digital advertising. He was able to leverage his knowledge of the security industry to help introduce White Ops to the advertising industry, through the first annual bot baseline study and report. Prior to his tenure at White Ops, Steve was VP, Advertising Technology at the Interactive Advertising Bureau (IAB) and Senior Program Manager, Ad Security, at Microsoft. As VP of Advertising Technology at the IAB, he shepherded the creation of important industry protocols such as Open RTB.
Steve splits his time and his heart between New York City and Port Townsend, WA and can often be found enjoying equestrian sports like hunter jumpers.