Creative Production Lead

Marketing & Communications
New York, New York, United States

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Marketing & Communications
New York, New York, United States

About Index Exchange: Index is a global advertising marketplace enabling media owners to grow their revenue by helping marketers reach consumers across every screen. We’re a proud industry pioneer with nearly 20 years of experience accelerating the evolution of ad technology for the world’s leading experience makers.

Index is an exciting and fast-paced place to work, and our company is built on our values of change, support, learning and teaching, trust, and intention. We pride ourselves on our independence and openness, not only in our technology, but in our teams, too. Our diverse and inclusive culture celebrates how we can leverage our unique differences to help drive Index forward. We have more than 500 Indexers around the globe dedicated to building a safe and transparent marketplace that provides a trusted experience for consumers, and we’re looking for talented professionals to help take us to the next level.

Are you ready to join the programmatic evolution?

We are looking for a driven and inspirational creative leader to join the Central Marketing team, and lead a small team of designers and producers. As the Creative Lead, you will support internal and external collaborators by providing creative productions as a service. Creative services include brand, design, collateral, social media, email, website, virtual and in-person events, video, and swag, to clearly communicate our brand positioning and value proposition. Your work will span a wide range of complexity and variety, ranging from high volume requests from internal stakeholders to bespoke video, event, or branding projects, often in tandem with external agencies.

This position reports directly to the VP, Central Marketing based in New York and will work closely with a variety of cross-functional teams, around the globe.

Here’s What You’ll be Doing:

  • A mix of leading and doing in concepting, art directing, and delivering creative marketing and brand initiatives across channels and mediums; including presentations and other sales collateral, infographics, email, social, website, illustration, video/photo content, swag, and live/virtual events 
  • Partnering with internal and external collaborators to understand their creative needs, then develop and document clear service offerings to deliver against those needs
  • Developing lasting, ongoing relationships with internal and external collaborators, delivering creative productions that inspire and grow the Index brand and reputation
  • Gathering requirements and deliver creative assets and productions that excite and inspire our customers and the industry at large
  • Building repeatable, scalable processes, and systems to manage requests and productions.
  • Developing a network of internal and external talent to flexibly and reliably deliver on collaborator requirements
  • Managing our creative production budget, ensuring that we receive a strong return on our investment.
  • Leading the effort to maintain our visual brand identity, ensuring our brand guidelines reflect our values across all channels
  • Interacting easily and confidently with executive stakeholders to ensure deadlines are met and results are high-quality
  • Defining and developing creative team best practices to create compelling work while supporting efficient processes and fostering a respectful environment

Here's What You Need:

  • 7+ years of design, art direction, and creative delivery experience, with an additional 3+ years of experience leading creative teams
  • Proven experience leading in-house and external creative talent across a wide variety of mediums and project types
  • Good coaching skills, comfortable giving and receiving feedback—with your team, and with internal/ external stakeholders
  • Relentless focus on raising the quality bar
  • Ability to coordinate across teams at large scale, running a creative production pipeline to reliably deliver results that delight and satisfy customers
  • Ability to strategically multi-task and proactively solve problems
  • Demonstrated experience managing multiple creative projects from pre-production to delivery, and can reliably deliver to specification, on-time, and within budget
  • Ability to quickly grasp technical concepts and make them easily understood across a variety of mediums (text, images, video, events, etc.)
  • Excellent communication and storytelling skills
  • Pride in being a self-starter, thriving even without much direction
  • A rigorous, process-driven work style backed by an ability to communicate effectively
  • Ability to handle both complexity and ambiguity well

Why You’ll Love Working Here:

  • Comprehensive health, dental, and vision plans at no cost to you
  • Time off and flexible work schedules
  • Retirement plan with a 5% company match
  • Stock options and equity packages
  • Generous parental leave
  • Monthly wellness stipend plus fitness discounts and quarterly wellness group activities
  • Home office stipend
  • Community engagement opportunities and donation-matching program
  • Annual virtual company retreats and regular community-led team events

Equal employment opportunity

At Index Exchange, we believe that successful products are built by teams just as diverse as the audience who uses them. As such, we are committed to equal employment opportunities. We celebrate diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Additionally, we realize that diversity is deeper than any status or classification—diversity is the human experience. For those who show grit, passion, and humility—Index will welcome you.

Accessibility for applicants with disabilities

Index Exchange is committed to working with and providing access and reasonable accommodations to applicants with disabilities. Please let us know if you’d like to request a reasonable accommodation.

*COVID-19 guidance: We have re-opened offices in various cities following local guidelines, but are continuing to maintain a flexible work environment.