Digital Content Specialist

Marketing & Communications
New York, New York, United States

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Marketing & Communications
New York, New York, United States

About Index Exchange:

Index is a global advertising marketplace enabling media owners to grow their revenue by helping marketers reach consumers across every screen. We’re a proud industry pioneer with nearly 20 years of experience accelerating the evolution of ad technology for the world’s leading experience-makers.

We are all in on video this year. We recently rebuilt our platform from the ground up specifically for this new channel, allowing our customers to transact across every device and screen as efficiently as possible. We’re reimagining streaming TV, and it has become one of the fastest growing areas of our business.

Index is an exciting and fast-paced place to work, and our company is built on our values of change, support, learning and teaching, trust, and intention. You will be able to feed your ambition, lean into trust & transparency, and feel genuine support from your colleagues here.

We pride ourselves on our independence and openness, not only in our technology, but in our teams, too. Our diverse and inclusive culture celebrates how we can leverage our unique differences to help drive Index forward.

We have more than 550 Indexers around the globe dedicated to building a safe and transparent marketplace that provides a trusted experience for consumers, and we’re looking for talented professionals to help take us to the next level.

Are you ready to join the programmatic evolution?

Index Exchange is seeking a Digital Content Specialist to create engaging, high-quality content that drives brand awareness and customer engagement across our digital channels and shapes Index’s narrative in market. Reporting to the manager, content marketing, and based in NYC, you’ll be responsible for writing, producing, editing, publishing, and distributing timely and relevant updates across the company’s suite of digital channels. This role is a highly visible and integral part of the digital team with the potential to make a huge impact on our marketing goals and objectives.

What We’re Looking For:

  • An exceptional writer with a knack for simplifying complex topics in an engaging way
  • An eagle-eyed editor and creative idea generator with a passion for digital content
  • Experience with digital, social, and marketing automation platforms
  • Ability to work cross-functionally across a diverse group of stakeholders including executives, partners, and customers along with creative, comms, employer brand, international, product marketing, and L&D teams
  • Ability to build and maintain a strong knowledge of Index Exchange, our leadership team, our product suite, and business objectives, as well as the ad technology industry and landscape

Here’s What You’ll be Doing:

  • Execute digital marketing tactics across our owned platforms and channels, including website, blog, email, and social
  • Create content and manage ongoing publishing updates across our CMS for our suite of global websites and blogs, for example: pages, posts, case studies, press, video, and more
  • Optimize our website and blog content, ensuring it adheres to SEO best practices
  • Help create larger assets (guides, reports, white papers, etc.) and comprehensive campaigns in support of driving brand awareness and customer engagement around our company objectives
  • Create engaging social posts, assets, and videos and manage ongoing publishing, monitoring, and measurement across our channels, including LinkedIn, Instagram, and YouTube
  • Build and deliver emails in our marketing automation platform, Marketo
  • Monitor and maintain cleanliness of data, drip campaigns, and sales leads within Marketo
  • Monitor and manage our editorial calendar with the manager, content marketing, proposing content themes and topics that support our global content marketing strategy
  • Oversee digital request tickets via Jira
  • Be a steward of the Index style guide and work with cross-departmental content creators to ensure adherence, brand alignment, and tone of voice across all messaging and materials
  • Collaborate with internal teams and communicate publishing announcements to stakeholders
  • Partner with international and translation teams to ensure global content quality and consistency

Here's What You Need:

  • 3+ years of experience in editorial, content development, marketing, communications, or journalism
  • Exceptional copywriting and editing skills, with ability to adapt tone depending on audience and channel (B2B tech or ad tech experience is a plus)
  • Writing samples that demonstrate exceptional writing skills and ability to translate complex topics into digestible content
  • Superior attention to detail
  • Good understanding of SEO
  • Experience using a CMS such as WordPress
  • Experience using other marketing and project management tools such as Marketo, Canva, Hootsuite, Jira, and Confluence
  • Ability to multitask in a fast-paced environment while maintaining tight deadlines
  • Positive, can-do, self-starter attitude
  • Ability to work cross-functionally across multiple teams
  • Exceptional organizational and project management skills
  • Desire to remain informed about emerging digital trends, especially in the advertising and tech space

The base salary for this role is USD 60,000 to 99,000.  The total compensation package may vary depending on job related knowledge, skills and experience. ​​

Why You’ll Love Working Here:

  • Comprehensive health, dental, and vision plans at no cost to you
  • Time off and flexible work schedules
  • Retirement plan with a 5% company match
  • Stock options and equity packages
  • Generous parental leave
  • Monthly wellness stipend plus fitness discounts and quarterly wellness group activities
  • Community engagement opportunities and donation-matching program
  • Annual virtual company retreats and regular community-led team events
  • One day off per year to volunteer 
  • A workplace that supports a diverse, equitable, and inclusive environment – learn more here

Notification

Index Exchange is aware that there have been recent scams directed toward candidates regarding job interviews and offers.

Please be vigilant and do not accept interview requests, job offers, or other hiring-related documents from anyone other than our dedicated recruitment team, from the domain of @indexexchange.com. Our interview process consists of several steps, including phone screens and video interviews. We do not conduct interviews via an email questionnaire or request money at any point in the process.

We remain dedicated to resolving this matter and we appreciate your support.

Equal employment opportunity

At Index Exchange, we believe that successful products are built by teams just as diverse as the audience who uses them. As such, we are committed to equal employment opportunities. We celebrate diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Additionally, we realize that diversity is deeper than any status or classification—diversity is the human experience. For those who show grit, passion, and humility—Index will welcome you.

Accessibility for applicants with disabilities

Index Exchange is committed to working with and providing access and reasonable accommodations to applicants with disabilities. Please let us know if you’d like to request a reasonable accommodation.

 

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