Communications Manager

Marketing & Communications
New York, New York, United States

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Marketing & Communications
New York, New York, United States

About Index Exchange:

Index is a global advertising marketplace enabling media owners to grow their revenue by helping marketers reach consumers across every screen. We’re a proud industry pioneer with nearly 20 years of experience accelerating the evolution of ad technology for the world’s leading experience-makers.

We are all in on video this year. We recently rebuilt our platform from the ground up specifically for this new channel, allowing our customers to transact across every device and screen as efficiently as possible. We’re reimagining streaming TV, and it has become one of the fastest growing areas of our business.

Index is an exciting and fast-paced place to work, and our company is built on our values of change, support, learning and teaching, trust, and intention. You will be able to feed your ambition, lean into trust & transparency, and feel genuine support from your colleagues here.

We pride ourselves on our independence and openness, not only in our technology, but in our teams, too. Our diverse and inclusive culture celebrates how we can leverage our unique differences to help drive Index forward.

We have more than 550 Indexers around the globe dedicated to building a safe and transparent marketplace that provides a trusted experience for consumers, and we’re looking for talented professionals to help take us to the next level.

Are you ready to join the programmatic evolution?

Index Exchange is seeking a Communications Manager to support public relations, speaking engagements, thought leadership, and internal communications for their corporate communications function. The ideal candidate will have at least 3-4 years of public relations agency experience or internal PR/comms experience focused on advertising or technology industries.

Qualified candidates must have experience working with a diverse portfolio of stakeholders including executives, partners, customers, and the media. Along with superior writing, research, and organizational skills, the individual must have a proven track record of pitching and securing stories touching on the media, advertising, and ad tech industries, with the ability to develop thoughtful, creative, and timely communication strategies. This position reports directly to the Director of Communications based in New York and will work closely with members of the global MarComm team.

What We’re Looking For:

  • Strong Communication Skills: You must exhibit the ability to communicate clearly and be able to collaborate with a wide range of stakeholders. The right fit will be able to interact with multiple levels and departments within the organization
  • Superior Attention to Detail: The communications team is working on many simultaneous projects at any given time. The leader of this team must have a passion for organization and project management
  • Self-motivation: You should have excellent time management skills and the ability to thrive in a fast-paced, collaborative work environment and be self-motivated to achieve great results
  • Team-Player Mentality: Folks with a positive, can-do attitude will be most successful. We need someone with great management skills who can inspire the team, fostering trust within the entire MarComm organization

Here’s What You’ll be Doing:

  • Build and maintain a strong knowledge of Index Exchange, our leadership team, our product suite, objectives, and priorities, as well as the media and ad technology industry and landscape
  • Develop and draft press releases, OpEds, pitches, bios, newsletters, prepared remarks, speaking abstracts, award submissions, and other external and internal written communications
  • Identify and secure profile, speaking, and media opportunities for leadership, commercial, product, and engineering teams
  • Contribute to interview and speaking preparations for executives including the development of presentations, talking points, briefing documents, and other written and visual materials
  • Serve as lead for media monitoring, reporting, and trendspotting for Index press coverage; compile clips and track all press coverage
  • Maintain internal databases including calendar of communications initiatives, industry events, relevant editorial lists, media lists, and awards and submission deadlines

Here's What You Need:

  • 3 to 4+ years of overall experience.
  • Exceptional verbal, writing, and communications skills and superior attention to detail
  • Ability to collaborate with a variety of stakeholders, including senior executives
  • Existing press relationships within the advertising, media, and technology space
  • Ability to think and act both tactically and strategically
  • High energy contributor with professional and pleasant interpersonal communications skills
  • Strong proofreading and editing skills
  • Desire to remain informed about emerging platforms and trends, especially in the advertising and tech space

The base salary for this role is USD 95,000 to 133,500. The total compensation package may vary depending on job related knowledge, skills and experience

Why You’ll Love Working Here:

  • Comprehensive health, dental, and vision plans for you and your dependents  
  • Paid time off, health days, and personal obligation days plus flexible work schedules  
  • Competitive retirement matching plans  
  • Equity packages  
  • Generous parental leave available to birthing, non-birthing, and adoptive parents  
  • Annual well-being allowance plus fitness discounts and group wellness activities    
  • Commuter benefits and discounts, where available  
  • Employee assistance program  
  • Mental health first aid program that provides an in-the-moment point of contact and reassurance  
  • One day of volunteer time off per year and a donation-matching program  
  • Bi-weekly town halls and regular community-led team events  
  • Multiple resources and programming to support continuous learning
  • A workplace that supports a diverse, equitable, and inclusive environment – learn more here 


Index Exchange is aware that there have been recent scams directed toward candidates regarding job interviews and offers.

Please be vigilant and do not accept interview requests, job offers, or other hiring-related documents from anyone other than our dedicated recruitment team, from the domain of Our interview process consists of several steps, including phone screens and video interviews. We do not conduct interviews via an email questionnaire or request money at any point in the process.

We remain dedicated to resolving this matter and we appreciate your support.

Equal employment opportunity

At Index Exchange, we believe that successful products are built by teams just as diverse as the audience who uses them. As such, we are committed to equal employment opportunities. We celebrate diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Additionally, we realize that diversity is deeper than any status or classification—diversity is the human experience. For those who show grit, passion, and humility—Index will welcome you.

Accessibility for applicants with disabilities

Index Exchange welcomes and encourages individuals with disabilities to apply to work with us. 

If you require an accommodation, please share the details of your request and any information how we can assist you with the hiring recruiter when they contact you. Index Exchange will make reasonable efforts to ensure accommodation requests are met throughout the recruitment process.

Index Everywhere, Index Anywhere

Our corporate headquarters are in Toronto, with major offices in New York, Montreal, Kitchener, London, San Francisco, and many other global cities. As a major global advertising exchange, we are committed to operating as a tightly knit global team and embracing and empowering talent wherever our colleagues may be. All our technology positions and teams are open to remote and virtual work.